Knowledge Quality that is locked in our minds...
can never be taken away
..how to determine the power and quality of knowledge held...?
This is one of my new preface I set to explore! Knowledge is important but what about the quality of it? Where is the guarantee? This is what I shall call 'Auditing Quality Knowledge Management' (A-QKM). As we see in everyday life, there are controls set in place to limit or restrict the amount people can do or perform as substantiated lightly in the works of Szulanksi (2003) and Renzl et al (2006) where "restrictions are said to limit the initiatives". Of this nature, does this therefore shape the way people learn? How does the process begin or trigger off? Where is the improvisation? The purpose of this paper is to investigate how auditing knowledge can determine faults and from this, can we adopt to produce a new approach contractually to reveal opportunities thus improvement towards organisations and cost's "that creates the firm's competitive advantage" (Moteleb, 2009). Noticeable, some organisation's fail to welcome this element as they see it as a criticism to themselves and their professionalism.
Reference:
Moteleb, A. A. (2009). on KMS - Alavi & Leidner. [Online]. Available: http://xplore.k4b.net/blog/_archives/2009/7/14/4254607.html [2009, 02/08/2009].
Renzl, B., Matzler, K. & Hinterhuber, H. (2006). The Future Of Knowledge Management. Palgrave, Basingstoke.
Szulanksi, G. (2003). Sticky Knowledge - Barriers To Knowing In The Firm. Sage Publications, London.
Further Reading:
Checkland, P. & Scholes, J. (2007). Soft System Methodology In Action. John Wiley & Sons Ltd, New York.
hi. can knowledge be lost if you don't use it? this happens everyday to individuals or even organisations. or is that knowledge that was not really knowledge. something u just learnt but not really understanding? something like riding bike you won't forget, but can you forget if haven't done it for such long time? sometimes memories fade and is knowledge memories?
ReplyDeleteinteresting retrospective there..! knowledge will be lost for those that fail to acknowledge or capture it. I have captured alot of memories.. even though they appear to be non-existence they have not faded.. they remain there even though it has been such for a long time..
ReplyDeletei will be back with more views on this..